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Image by Jon Flobrant

ACT VIDEOS

COMMUNICATION FACTORS

Most airline accidents are complex events that result from multiple causal factors. Some factors impact communication, others do not. Factors that contribute to communication breakdown include distraction, fatigue and code switching. Each of the short videos below introduces one communication factor. More detailed information about the factors is provided in the ACT Glossary.

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Authority Gradient

Authority Gradient

02:30
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Expletive

Expletive

02:10
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Microphone Clipping

Microphone Clipping

02:21
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Startle Effect

Startle Effect

02:15
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“When everything seems to be going against you, remember that the airplane takes off against the wind, not with it.”

(Henry Ford)

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