My main research area is communication breakdown in aviation contexts. I'm especially interested in communication problems involving people from different cultures. For example, I study accidents that feature pilots and ATC from different countries.
What was the process of communication breakdown? Were fatigue, distraction or other factors involved? What role did training play? And how can we prevent future communication breakdowns? These are questions that my research investigates.
My recent research projects include a study of accidents in which cockpit voice recorder (CVR) data were not available to help the investigations, and a video project explaining key factors that may lead to communication breakdown in airline accidents.
The links below show some presentations and publications. If you want to discuss any research topics, please contact me.
“Do not get trapped in promises of new technology. Although it may remove a particular error potential, new technology will likely present new complexities and error traps.”
(Sidney Dekker, The Field Guide to Understanding Human Error)