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RESEARCH


My main research area is communication breakdown in aviation contexts. I am especially interested in communication problems involving people from different cultures. For example, I study accidents involving pilots and ATC from different countries.

What was the process of communication breakdown? Were fatigue, distraction or other factors involved? What role did training play? And how can we prevent future communication breakdowns? These are questions that my research investigates.

The links below show some of my presentations and publications.

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“Here's to plain speaking and clear understanding.”
(Dashiell Hammett, The Maltese Falcon)

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